2008 2nd Quarter Newsletter
Download the Engage 2008 2nd QTR in PDF Format
Service plans for Microsoft Dynamics GP
You have the ability to choose from a variety of plans, from basic to managed support, to meet your ongoing needs.
Plans Available: Business Ready Enhancement Plan; Business Ready Advantage Plan (Standard A Plan); Business Ready Advantage Plus Plan (Standard B Plan); Deluxe Support Services; Flex Support
The features and benefits you receive through the Business-Ready Maximize solution value: Helps you optimize and increase the performance of your solution through ongoing product improvements. Protect your investment: Keeps your solution current and gives you access to future technology. Enhance employee productivity: Provides valuable support, training, and community-based services. The Business Ready Enhancement Plan includes the following features: Upgrades, updates, service packs, fixes, and regulatory/tax updates: Our upgrade and update benefit is stronger than ever for all product lines in all regions. The goal is to provide additional product value each year as well as published product roadmaps so you can plan for future upgrades. In addition, you’ll receive timely delivery of regulatory updates and hotfixes to help you stay in compliance with local regulations. Support lifecycle policy: Provides Microsoft customers with clear and predictable support information for all Microsoft products, including the Microsoft Dynamics product family. This enables you to more effectively plan for you software requirements based on long-term knowledge of the support cycle for Microsoft products. Microsoft provides a five-year minimum of mainstream support for all products released in 2005 or later. Investment protection (formerly transformational assurance): An existing benefit that is highly valued but not known to all customers. Investment protection enables you to move to the future converged Microsoft Dynamics solution without having to repurchase the functionality you already license today.
Assistance with Newsletter Items
If you need more information or assistance with any of the items in this newsletter or other business matters related to your company’s technology and business processes, email Christine at cstrukel@manersolutions.com